Refund policy

RETURN POLICY

• Specially procured items will not be accepted for return irrespective of despatch date

• Returns must be notified to earthurindustrial.ie within 14 days of receipt of goods.

• A Request to Return form must be completed and approved upon returning goods

• Returns will only be accepted within 14 days of receipt of goods by customer.

• A Handling charge may be applied to all approved returns.

• Goods must be returned in good saleable condition.

• A copy of the return of goods form must be shipped with the goods being returned for traceability purposes. Otherwise, without traceability we may be unable to refund for the goods being returned.

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REFUNDS​​

• Refunds will be made via the method of payment you used to make the purchase.

• Refunds will normally be processed within seven working days after goods have been received.